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The Stephen Lewis Foundation (SLF) is looking for a receptionist/administrative support.

Click here to download the PDF of the job posting.

Job Summary

Reporting to the Director of Operations, the Receptionist/Administrative Support person is generally the first voice heard and the first face seen by people connecting with the Foundation. It’s imperative that the person in this position upholds the ethos of the organization and treats all inquiries and visitors with the highest level of respect, professionalism and warmth. The Receptionist/Administrative Support person is responsible for ensuring the smooth running of the office, in coordination with the Operations Team, by overseeing the reception of all phone calls, general email inquiries, mail, incoming and outgoing goods and ensuring office supplies, equipment and facilities are available and functional. This role requires a positive, thoughtful attitude and an energetic and innovative approach to the work. In addition, the Receptionist/Administrative Support person plays a key role in the administrative aspects of projects across departments by supporting the Directors and Managers of those departments.  This part of the role requires exceptional time-management, co-ordination and communication skills. Additional duties will emerge.

This is a one year full-time contract position and is based in our downtown Toronto office.

Job Duties and Responsibilities


  • Oversee the Reception area from 9:00am-5:00pm daily;
  • Check messages and take calls/donations/queries/info changes/tax receipt requests;
  • Handle incoming and outgoing mail and packages;
  • Coordinate reception volunteers;
  • Handle or forward general inquiry emails, phone calls and faxes;
  • Greet guests;
  • Data entry and filing;
  • Order office supplies, coffee and kitchen supplies;
  • Materials inventory;
  • Assist with IT and telephone system issues;
  • Assist with general office management; and
  • Other duties as assigned

Administrative Support:

  • Assist Directors and Managers with various tasks, including, but not limited to: scheduling, handling incoming emails and calls, faxing, photocopying, research, creating spreadsheets, booking travel arrangements, proofreading, transcribing, developing administrative systems, updating information in Raisers Edge database, special events assistance; and
  • Assisting all departments with administrative tasks as required

Job Requirements:

  • A minimum of two years experience in office administration is required, preferably in a non profit environment
  • Passion and appreciation for administrative work and organization
  • Strong computer skills, proficient in MS Office
  • Excellent phone manner and ability to connect with people
  • Ability to work independently and take initiative
  • Detail oriented
  • Ability to multi task and an exceptional ability to focus, follow up and remain highly organized amidst frequent disruptions
  • Ability to maintain composure and a positive attitude under sometimes extreme pressure and multiple priorities
  • Ability to systematize, multi-task and prioritize
  • Very strong written and verbal communication skills
  • Strong inter-personal skills and the ability to work with a wide range of individuals
  • Personal commitment to the values of feminism, social justice, solidarity, collaboration and gender equality
  • Experience in international development and HIV / AIDS issues an asset
  • Experience with Raiser’s Edge or other databases an asset
  • Experience working with NGOs, or Foundations desirable

Supervisor: Director of Operations

Those wishing to apply please send your resume and cover letter along with your salary expectations to: Please note “Receptionist/ Administrative Support” in the email subject line.

The deadline for applications for this position is Thursday, July 31st 2014 at 5pm.

Please do not call or email the Foundation about this posting. Only those selected for an interview will be contacted.

The Stephen Lewis Foundation is an equal opportunity employer.

Thank you for interest in the Stephen Lewis Foundation



The Stephen Lewis Foundation does host interns at our office in Toronto. We typically host interns who need to complete an internship or similar placement as part of a post-secondary programme. We endeavour to offer challenging and appropriate internships for students, based on the areas in which we work. We are an administrative office and may be able to offer opportunities in communications, finance or community events and relations. Please note that we do not carry out any international development programme design or planning, nor do we facilitate internship, employment, co-op or volunteer opportunities at the organizations we fund in Africa.

  • There are no internship opportunities at the Foundation at this time. Please check back regularly for new internship postings.


Press Release: Report of the African Grandmothers Tribunal released for World AIDS Day November 29, 2013


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Mia Overduin, Ottawa Citizen

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